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What types of industries do you serve?
We serve a wide range of industries including automotive, packaging, printing, manufacturing, and more. Our custom metal rollers are designed to meet the specific needs of various industrial applications.
Can you create custom rollers to my specifications?
Yes, we specialise in creating custom metal rollers tailored to your specific requirements. Our team will work closely with you to design and manufacture rollers that meet your exact specifications.
What materials do you use for your rollers?
We use a variety of high-quality materials, including stainless steel, aluminium, and custom coatings, to ensure the durability and performance of our rollers. We can also recommend the best material based on your application needs.
How long does it take to complete an order?
Our typical turnaround time is 10 working days. However, we also offer expedited services for urgent orders and emergency situations to minimise your downtime.
Do you offer repair and refurbishment services?
Yes, we provide comprehensive repair and refurbishment services to restore old or worn-out rollers to like-new condition. This includes removing old materials, resurfacing, and applying new coatings as needed.
What is your emergency repair response time?
In the event of a breakdown or urgent repair, we can respond within 24 hours during regular business hours. Our rapid response team is dedicated to getting your production back on track as quickly as possible.
Are your rollers compatible with all types of machinery?
Our custom metal rollers are designed to be compatible with a wide range of machinery. If you have specific requirements or machinery specifications, we can tailor our designs to ensure compatibility and optimal performance.
Do you offer technical support and consultation services?
Yes, we offer expert technical support and consultation services to assist with maintenance, troubleshooting, and custom roller solutions. Our team is here to help you maximise the efficiency and reliability of your machinery.
What is the process for placing an order?
To place an order, you can contact us via phone, email, or through our website. Our team will discuss your requirements, provide a quote, and guide you through the ordering process to ensure all your needs are met.
How do you ensure the quality of your rollers?
We adhere to strict quality control processes and use only the finest materials to ensure the highest standards of quality for our rollers. Each roller undergoes rigorous testing and inspection to ensure it meets our exacting standards before it is delivered to you.
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